Get In Touch

Let’s Connect ✨

At SADIE IN THE SKY, we believe great customer care should feel simple, warm, and personal. Whether you’re checking on an order, looking for the right fit, or curious about one of our styles, our team is always here to help.

💌 Reach Out to Us

Customer Support
📧 hello@sadieinthesky.com

Have a question? Send us a message and tell us what you need. For order-related questions, please include your order number and the email address used at checkout so we can assist you more quickly.

Response Time:
Monday–Friday · Within 24–48 business hours

🌷 What We Can Help With

Order & Tracking
Need an update on your order or tracking information? We’ll be happy to check.

Sizing & Product Details
Wondering about measurements, fabric, fit, or styling details? Just ask.

Shipping Questions
Need help understanding delivery or shipping information? We’re here to make it simple.

Returns & Refunds
Need assistance with a return or refund? Please contact us before sending anything back.

Something Else?
If your question doesn’t fit into one of these categories, no worries. Send us a note and we’ll do our best to help.

📍 Business Information

SADIE IN THE SKY
4001 E 10th St
Sioux Falls, SD 57103
United States

Business Correspondence Only – Not a Return Address

Please do not send merchandise to this address for returns. Contact our Customer Support Team first to receive the correct return instructions and return address.

🕐 Customer Care Hours

Monday–Friday: 9:00 AM – 6:00 PM EST
Saturday–Sunday: Closed

Our Customer Support Team typically responds within 24–48 business hours.

✨ Before You Message Us

For order-related inquiries, having these details ready can help us assist you faster:

  • Order number
  • Full name
  • Email address
  • Details of your question
  • Photos, if your item is damaged, defective, or incorrect

A Little Note From SADIE IN THE SKY

Every order has a little story behind it — somewhere you’re going, something you’re celebrating, or simply a look you couldn’t stop thinking about.

Whatever brings you to us, we’re glad you’re here. If you ever need a hand, just reach out. We’re here to make your experience feel easy from the first question to the moment your order arrives.

SADIE IN THE SKY — Thoughtful style, with someone here when you need us. ✨